Licensed Cloudsoft AMP users benefit from a global 24/7 team dedicated to quickly solving technical issues.

Support is available via the following channels:


  • Support Portal – log a ticket or chat with a Support Engineer
  • Phone – dial +44 808 164 0745 (UK) or +1 334 781 4885 (US) to speak to us
  • Email – log a ticket by emailing

Guidance on how to register and use these channels is available:

If you have any questions about how to get support, please contact

However, before you do log a support ticket, have you checked our online documentation at

We also have a Slack team with several channels dedicated to helping you successfully use our products.

If you are trying to access any of our services and are experiencing difficulties please check or check our Cloudsoft Operations Twitter feed.