Licensed Cloudsoft AMP users benefit from a global 24/7 team dedicated to quickly solving technical issues.

Support is available via the following channels:

  • Support Portal - log a ticket or chat with a Support Engineer
  • Phone - dial +44 808 164 0745 (UK) or +1 334 781 4885 (US) to speak to us
  • Email - log a ticket by emailing help@cloudsoft.io

Guidance on how to register and use these channels is available:

If you have any questions about how to get support, please contact support@cloudsoft.io.

However, before you do log a support ticket, have you checked our online documentation at docs.cloudsoft.io?

We also have a Slack team with several channels dedicated to helping you successfully use our products.

If you are trying to access any of our services and are experiencing difficulties please check http://status.cloudsoft.io or check our Cloudsoft Operations Twitter feed.