<img height="1" width="1" style="display:none;" alt="" src="https://px.ads.linkedin.com/collect/?pid=8744922&amp;fmt=gif">
Skip to content

Privacy Policy

 

Effective date: 07 October, 2026

Cloudsoft Corporation Limited ("us", "we", or "our") operates the https://www.cloudsoft.io website.

This page explains how we collect, use and disclose personal data about website visitors, people making enquiries and business contacts, and the choices and rights they have. Our processing is subject to the UK GDPR and the Data Protection Act 2018, as amended. Separate arrangements apply where we process personal data on a customer's behalf under a customer agreement. We use your data to provide and improve the Services and manage business relationships. This policy provides information about our processing; visiting the website does not itself constitute consent.

Definitions

Personal Data

Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).

Usage Data

Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

Cookies

Cookies are small pieces of data stored on a User’s device.

Data Controller

Data Controller means a person or organisation that determines the purposes and means of processing personal data. For the processing described in this Privacy Policy, Cloudsoft Corporation Limited is the Data Controller.

Data Processor (or Service Providers)

A Data Processor processes personal data on a Data Controller’s behalf. We may use Service Providers to help deliver our Services, manage enquiries and maintain business contact records. Providers named in our existing arrangements include HubSpot (CRM database and marketing automation). Providers may act as processors or independent controllers depending on their activities.

We use UserGems to support our business-contact and prospecting activities. Where we obtain personal data indirectly, we provide the applicable privacy information within the required time limits.

Data Subject

Data Subject is any living individual who is the subject of Personal Data.

User

The User is the individual using our Service. The User corresponds to the Data Subject, who is the subject of Personal Data.

Information Collection And Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Business address and organisation or job-role details, where relevant to an enquiry or business relationship
  • Cookies and Usage Data

We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us.

Usage Data

We may also collect information how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Location Data

Usage Data such as an IP address may indicate an approximate location. We do not need precise device-location information for ordinary website enquiries.

Tracking & Cookies Data

We use cookies and similar technologies on our website. Full details of the cookies we use, their purpose, duration, category and how to control them are set out in our Cookie Policy.

Use of Data

Cloudsoft Corporation Limited processes personal data for the following purposes and lawful bases under Article 6 of the UK GDPR:

    • To provide and maintain our Services (legal basis: our legitimate interests in operating our business and website).
    • To notify you about relevant service changes (legal basis: legitimate interests in communicating with business contacts, or performance of a contract where you personally are a party).
    • To respond to enquiries and requests (legal basis: legitimate interests in managing business enquiries, or steps at your request before entering a contract with you personally).
    • To provide customer support (legal basis: legitimate interests in supporting business customers, or performance of a contract where you personally are a party).
    • To analyse and improve our Services (legal basis: legitimate interests in improving our website and services, or consent where applicable; consent is also obtained for technologies where required by cookie rules).
    • To monitor use of our Services (legal basis: legitimate interests in managing website performance, or consent where applicable; consent is also obtained for technologies where required by cookie rules).
    • To detect, prevent and address technical or security issues (legal basis: legitimate interests in maintaining secure and reliable systems and legal obligation where applicable).
    • To send relevant news and information about our goods, services and events (legal basis: consent where required, or legitimate interests in relevant business marketing where permitted by law). You can object to direct marketing or withdraw consent at any time using the unsubscribe instructions or by contacting us. Electronic marketing also complies with applicable communications rules.

You have the right to object to direct marketing at any time. We stop marketing when you opt out, but may retain the minimum information needed on a suppression list to respect your choice. Requests to delete other records are considered under the applicable data-protection rights and retention requirements.

Retention of Data

Cloudsoft Corporation Limited retains personal data only for as long as necessary for the purposes in this policy. We assess retention by reference to the nature of the enquiry or relationship, the relevance of business-contact information and the time since the last meaningful contact, together with legal, accounting and regulatory requirements and any need to establish or defend legal claims. We periodically review records and delete or anonymise data that is no longer needed. Usage Data is kept for the period needed for the relevant analytics, performance or security purpose.

Cookie durations are set out in our cookie information.

Minimal marketing suppression records are retained as necessary to respect opt-outs.

Transfer Of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
If you are located outside the United Kingdom and choose to provide information to us, please note that we process yourPersonal Data in the United Kingdom and may also process is in other countries where our service providers operate.

Cloudsoft Corporation Limited will take appropriate steps to ensure that your Personal Data is treated securely and in accordance with this Privacy Policy and applicable data protection law. Where required by UK data protection law, transfers outside the United Kingdom must be covered by an appropriate lawful transfer mechanism.

You can contact us at info@cloudsoft.io for further information about where your Personal Data is processed and the safeguards that apply.

Disclosure Of Data

Business Transaction

If Cloudsoft Corporation Limited is involved in a merger, acquisition or asset sale, relevant personal data may be disclosed to professional advisers and prospective parties where necessary, with appropriate safeguards, and transferred as part of the transaction. We will provide privacy information about changes to the controller or processing as required by law.

Disclosure for Law Enforcement

Under certain circumstances, Cloudsoft Corporation Limited may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Legal Requirements

Cloudsoft Corporation Limited may disclose relevant personal data where necessary and lawful, relying on a legal obligation or applicable legitimate interests, including to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of Cloudsoft Corporation Limited
  • Prevent or investigate possible wrongdoing in connection with the Service
  • Protect the personal safety of users of the Service or the public
  • Protect against legal liability

Security Of Data

The security of your data is important to us. We use appropriate technical and organisational measures to protect personal data, taking account of the risks. No method of transmission over the Internet or electronic storage is completely secure; this does not limit our obligations under data-protection law.

"Do Not Track" Signals

We do not support Do Not Track ("DNT"). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.

You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.

Your Rights

You can contact us at info@cloudsoft.io to exercise your data protection rights. Depending on the circumstances and applicable law, these include the right to:

  • Access and receive a copy of the personal data we hold about you.

  • Correct inaccurate personal data and complete information that is incomplete.

  • Request deletion of your personal data.

  • Request restrictions on how we process your personal data.

  • Object to processing based on our legitimate interests. You have an absolute right to object to processing for direct marketing.

  • Withdraw consent at any time where processing relies on consent, without affecting the lawfulness of processing carried out before withdrawal.

  • Receive personal data you have provided in a structured, commonly used, machine-readable format, and request its transfer to another controller, where processing is automated and based on consent or a contract.

We may ask for information reasonably necessary to confirm your identity before responding. We will respond within the time limits required by applicable data protection law.

We do not use the personal data covered by this Privacy Policy to make solely automated decisions that produce legal or similarly significant effects on you.

If you have concerns about how we handle your personal data, please contact us at info@cloudsoft.io. You also have the right to complain to the Information Commissioner’s Office at https://ico.org.uk/make-a-complaint/.

Service Providers

We use providers for services such as website hosting, CRM, marketing communications, analytics and IT support. Processors may use personal data only under our instructions and applicable contractual safeguards. Some recipients, such as professional advisers and certain marketing or platform providers, may act as independent controllers for their own processing, as explained in their privacy information.

Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service.

  • Where Google Analytics is used, it helps us understand website use. The applicable configuration, data collected, retention and consent requirements are described in our cookie information. Google's privacy information is available at https://policies.google.com/privacy. Website cookie controls are the primary way to manage consent for analytics technologies on our site

Advertising

If advertising technologies are used on our website, their providers, purposes and controls are identified in our cookie information. We obtain consent where required before those technologies operate.

Behavioral Remarketing

here remarketing technologies are used, they help us advertise our services on other websites based on previous visits. We obtain consent before advertising trackers operate and provide choices through the website's cookie controls. Active providers and their purposes, durations and privacy information are identified in our cookie information.


Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children's Privacy

Our Services are intended for business and professional audiences and are not directed at children. If you believe a child has provided personal data to us, please contact us so we can assess and address it appropriately.

Changes To This Privacy Policy

We may update this Privacy Policy from time to time and will publish the revised version with its effective date. Where required, we will bring material changes to your attention and obtain any new consent needed before processing on that basis.

Contact Us

If you have questions, want to exercise your rights or wish to make a data-protection complaint, email info@cloudsoft.io or write to Cloudsoft Corporation Limited, Suite 2, Ground Floor, Orchard Brae House, 30 Queensferry Road, Edinburgh, Scotland, EH4 2HS (company number SC349230). We will acknowledge complaints within 30 days, investigate without undue delay and inform you of the outcome. You can also complain to the Information Commissioner's Office at https://ico.org.uk/make-a-complaint/.