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Site Reliability Engineering: Method or Magic?

Site Reliability Engineering (SRE) helps keep software happy and users even happier. 

You might think that’s some kind of magic, but I’m here to break the spell and let you in on the secret to reliable software that’s deployed with ease. 

The backbone of SRE is a set of practices that combines aspects of software engineering and applies them to infrastructure and operations problems. The main goal of SRE is to create scalable and highly reliable software systems!

Site Reliability Engineering is all about finding the perfect balance between building innovative features at speed, and ensuring that those features work seamlessly for users. This could involve developing automation to ensure cohesion of production environments with the environments they are due to be deployed within, or operating blameless post-mortems after issues arrive. All of these things are aspects of SRE, and you might even be doing some already!

How does SRE work its magic?

SRE brings together software engineering and systems operations to create a holistic approach to software reliability. It's all about proactive problem-solving, anticipating issues, and being ready to tackle them head-on. Here are some examples of SRE at work:

Establishing Service Level Objectives (SLOs):

SRE teams set clear performance targets, known as Service Level Objectives (SLOs), which define what success looks like for a particular service or system. These SLOs act as guiding stars, helping engineers understand the level of reliability they need to achieve and maintain.

Monitoring and Alerting:

To keep a close eye on system performance, SRE teams implement robust monitoring and alerting systems. By continuously collecting and analyzing data, engineers can quickly identify any deviations from the desired SLOs and take action before problems escalate.

Automating Everything:

Automation is the name of the game in SRE. By automating repetitive tasks, such as deployment, scaling, and error detection, engineers can free up time to focus on more complex and creative aspects of software development. Plus, automation reduces the risk of human error, making systems more reliable.

Failure Testing:

SRE teams conduct regular failure tests, simulating various scenarios to understand how the system would behave under stress. By embracing failure as a learning opportunity, engineers gain valuable insights, enabling them to design systems that are more resilient and less prone to break.

Blameless Post-mortems:

When things go wrong, SRE teams conduct blameless post-mortems to understand the root cause of the issue without assigning blame to individuals. This culture of learning from mistakes fosters continuous improvement and prevents similar issues from happening in the future.

Why should software engineers embrace SRE?

Now that we've covered the what, let's dive into why site reliability engineering is a game-changer for software engineers, and how the activities we’ve mentioned above come together to create the groundbreaking impact SRE can have:

Reliable Software Delivery:

By incorporating SRE principles into their workflow, engineers can ensure that the software they build is more robust, performs better, and is less likely to crash unexpectedly. This translates into happier users and fewer late-night emergency calls.

Speed and Efficiency:

Contrary to popular belief, SRE doesn't slow down the development process. In fact, it streamlines operations and eliminates bottlenecks, allowing engineers to deliver new features faster while maintaining the required level of reliability. It's a win-win!

Continuous Improvement:

SRE emphasizes a culture of continuous improvement (CI), where engineers proactively address issues, refine processes, and learn from failures. This iterative approach drives innovation and enables teams to constantly raise the bar for software reliability.


Site Reliability Engineering may sound like a mouthful, but it's a truly game-changing discipline that empowers software engineers to create reliable software at a rapid pace. 

By blending software development with operational excellence, SRE helps bridge the gap between innovation and reliability. So whether you're looking to improve the quality of your deployments, or are attempting to cut down your mean time to recover, SRE really is the magic dust just waiting to be sprinkled. 

Supercharge your SRE efforts with Cloudsoft AMP

Site reliability engineering has the power to change your business for the better, but without a written step-by-step guide it can be tricky to know where to turn to for scaling your automation efforts. 

That’s where Cloudsoft AMP comes in, AMP is an advanced automation and orchestration software able to work across even the most complex digital deployments. Prioritising observability as a standard, AMP shows you your environment in one place, allowing you to spend less time trying to find where you need to deploy your automation, and more time building out your automation practice. 

Find out how AMP can help your business, chat with our team to organise a Demo and see how AMP could look in your environment. 


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