GARTNER REPORT: WHY BUSINESS LEADERS DON'T CARE ABOUT THE COST OF DOWNTIME
Download this Gartner article to learn to focus your efforts, time and money on the events that truly affect your business.
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According to Gartner, "organizations need to start using metrics that are aligned with their leadership’s leading performance indicators and matter to their organizations, such as customer experiences, revenue impacted, cost increases or safety issues that can arise as a result of outages."
Gartner, Why Business Leaders Don’t Care About the Cost of Downtime, 9 April 2019, Mark Jaggers, David Gregory