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Why you should care about the impact toil has on your business

Aled Dicken
Aled Dicken

In my ongoing exploration of the challenges faced by IT teams, today's blog post takes a closer look at a critical aspect often overlooked by senior management: the impact of toil (Tedious, Overhead, Insignificant, and Laborious) on business success.

While toil may seem like an IT-specific concern, its effects reverberate throughout the entire organisation:

  • hindering innovation
  • increasing operational costs
  • impeding commercial opportunities into new markets.

Join us as we unravel the reasons why senior management should deeply care about tackling toil and unleash the full potential of their business.

Why you should care about toil

1) toil is a strain on your operational costs.

Toil is not just a burden on IT teams; it also places a significant strain on a company's operational costs.

Manual, repetitive tasks consume valuable resources, including time and manpower, which could be better utilised in strategic endeavours. These tasks not only slow down efficiency but also increase the risk of errors, leading to costly rework, service disruptions, and potential customer dissatisfaction. By investing in automation and freeing IT teams from toil, senior management can significantly reduce operational costs, optimise resource allocation, and improve overall profitability.

2) Toil hinders innovation.

The essence of innovation lies in the ability to think beyond the confines of daily drudgery and embrace creative solutions.

However, when IT teams are overwhelmed with toil, their capacity for innovation is stifled. They become trapped in a never-ending cycle of maintaining the status quo, leaving little room for exploration, experimentation, and transformative thinking. This lack of innovation puts the business at a competitive disadvantage, as competitors who prioritize freeing their IT teams to innovate gain an edge in the market. By addressing toil, senior management can unlock the creative potential of their IT teams and foster a culture of innovation that drives the company's success.

3) Toil slows down growth.

toil poses significant challenges to a business' growth and competitiveness. In a rapidly evolving digital landscape, the ability to capitalise on commercial opportunities in new markets is crucial for sustained growth. 

However, the burden of toil hampers agility and slows down the organization's ability to seize these opportunities. Manual tasks eat up valuable time and resources that could be devoted to strategic market expansion efforts. By liberating IT teams from toil through automation, senior management can unlock the agility necessary to swiftly adapt to new market demands, launch innovative products, and position the company as a frontrunner in untapped territories.

How can you eradicate toil? Automation.

Senior management has a pivotal role to play in championing the eradication of toil and embracing automation.

By prioritizing the liberation of IT teams, organizations can foster a culture of innovation, reduce operational costs, and seize commercial opportunities with agility and efficiency. The strategic focus on tackling toil will ultimately propel the business towards future success.

Senior management holds the key to unleashing the potential of their business by addressing the impact of toil By recognizing the hidden costs of toil, fostering a culture of innovation, and seizing commercial opportunities, organizations can position themselves for growth and sustained success.

The journey begins by embracing automation and empowering IT teams to focus on strategic endeavors. Together, let's break free from the chains of toil and embrace a future of innovation, operational excellence, and unmatched market presence.

Calculate the cost of toil for your organisation

 

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